Questions | Apartments for Rent in Midlothian, VA

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Questions

What kind of pets do you allow? Do you permit exotic pets?
- Dogs and cats, no exotic pets.
How many pets may I have?
- Up to 2 pets.
Are there any deposits, special fees or monthly charges to have a pet?
- One time pet fee of $300 for first pet and $150 for the second. Monthly pet rent of $35 per pet.
What must I bring with me to tour an apartment?
- A valid Government Photo ID.
What utilities are included in my lease?
- None.
Do you accept leases for short terms?
- Minimum lease term is 12 months.
Am I required to have renters insurance?
- Yes.
If something needs to be repaired in my apartment, how do I report it?
- Through the online residents portal or by calling our leasing office.
When is my rent payment due?
- On the 1st of the month.
What day of the month am I liable for a late charge?
- On the 6th.
Will you accept electronic payments from my bank?
- We can accept ACH payments through the resident portal.
Is there a place where I can pay my rent after office hours?
- The resident portal.
Does the property have a fitness center?
- Yes, our fitness center is open 24 hours.
Does the property have a swimming pool?
- Yes.
Are gas grills permitted at your property?
- There are grilling stations on site. Grills are not permitted on your patio or balcony.
Is there any additional storage space available at your property?
- Yes, we have rentable spaces and garages.
Will you accept my delivery packages for me?
- Yes, we have a 24-hour contactless package room.